The website and Wahoo Fitness applications (e.g., Wahoo Fitness, ELEMNT, 7 Minute Workout, RunFit, Wahoo Wellness, Segments) are provided by Wahoo Fitness LLC through its offices in the United States. Wahoo Fitness recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect your information. When you register with Wahoo Fitness through our applications, online or use our online store, you give us your consent to process and use your personal data in accordance with this online privacy policy. This Privacy Policy applies to all users of this website and our applications.

Contact Us

If you have any comments or queries regarding our privacy policy, please contact support.

Wahoo Fitness, LLC
90 West Wieuca Rd NE #110
Atlanta, GA 30342
1(877) 978-1112
Email: [email protected]
CEO: Harold Hawkins

Phone Hours:
Monday - Friday: 10:00 am - 5:00 pm EST
Saturday - Sunday: Closed
VAT: NL8507.14.291.B.01

What Information Does Wahoo Fitness Collect?

Wahoo Fitness Applications:

Wahoo Fitness Applications are designed to provide fitness services by gathering data about you and tracking your activities. In order to access data collected across all of the Wahoo Fitness applications, users must create a Wahoo Fitness account. At that time, we ask you for some personal information, including your email address and name. You will also be asked to enter information about yourself, including your date of birth, gender, height, and weight which will be used by the Wahoo Fitness applications to provide calorie burn and heart rate zone information. As you use Wahoo Fitness applications to exercise, data (e.g., heart rate, steps, cadence, power, speed, etc.) is collected by your smartphone plus sensors you pair to your phone and passed into storage in our application on your smartphone. Once captured there, that data is transferred to the Wahoo Fitness Cloud for reporting and analysis in our applications. We also log data about the transmission, including the date and time of the exercise, type of exercise, type of smartphone used, version of operating system on that device, versions of firmware on sensors, and version of the application used.

3rd Party Applications:

Wahoo Fitness also sends and receives data to the third party applications and services you select in the configuration of our applications. You may activate or deactivate these connections at any time within our applications.

Apple HealthKit:

Wahoo Fitness ® applications for Apple iOS use data from Apple’s HealthKit API to calculate calorie burn, heartrate zones, and other fitness-related purposes only if you activate this interface within the application. Wahoo does not sell any of your personal data for any other purposes.

Location Features:

Location features such as mapping, routes, GPS-based speed calculations, and Live Tracking are only available if you activate them. When active, Wahoo Fitness collects data like GPS signals, device sensors, Wi-Fi access points, and cell tower IDs to determine your specific location. We store this information along with your other exercise data to provide you with these locations features. If you are using a mapping feature, we will send your location information to our mapping service provider so they can display your location on a map. You can deactivate these features at any time and Wahoo Fitness will stop collecting this type of information.


Wahoo Fitness ® collects personal data from visitors to the website who register their information or who use the online store, including addresses, telephone numbers and credit card information. Information is also collected from customers who place telephone orders or who make in-store purchases. We also use cookies (see more below) and track IP addresses so we can improve our services and enhance your Wahoo Fitness shopping experience. No one under the age of 18 should submit any personal information to this website without the consent of a parent of guardian.


If you give us your personal information, we will use this information to register you with our systems, to administer our website services, to process any orders you may place online, and/or to store and manage your workout data. When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences but only if you give us your permission. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.

Does Wahoo Fitness Share your Information with Others?

Wahoo Fitness ® does not sell, rent or disclose our client's names, addresses, e-mail addresses or other personal information to any non-affiliated entity. As necessary, your personal information may be processed by these third parties, solely for the purpose of assisting Wahoo Fitness in these endeavors and subject to strict contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding. In the unlikely event of a sale of some or all of our business, Wahoo Fitness ® will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.


Wahoo Fitness ® uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

About Cookies

Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled.

Acceptance of Privacy Policy and Modifications

By accessing and using the Wahoo Fitness site, you consent to our collection, use and disclosure of your information as described in this privacy policy. Wahoo Fitness ® reserves the right occasionally to make changes to its privacy policy or practices. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.

How do I Make Choices about Receiving Promotional Communications?

Wahoo Fitness ® would like to communicate with you only if you want to hear from us. If you are registered with us via our website or our apps and would like to delete or update your registration and personal details from our database, please click on the unsubscribe link in any of our emails. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by writing to us or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Wahoo Fitness ®. Please also note that your on-line purchase will be confirmed through e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.