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Company Description

Wahoo Fitness helps athletes get better by making easy-to-use connected devices. Our fitness platform seamlessly integrates wearable sensors, advanced-training hardware and mobile apps with iPhone and Android accessories to help everyday and world-class athletes alike reach their fitness goals. We were founded in 2010, are privately funded and have had four years of incredible growth. Our products are sold globally, including at key retailers such as the Apple Store and also online at Amazon and Wahoo Fitness’ website. We have won multiple innovation awards, including ones from the Consumer Electronics Show and Eurobike. We need creative, passionate, self-starters who thrive in a casual, free-flowing environment to help fuel our growth.


Wahoo People

Wahoo Fitness team members are good at what we do because we’re passionate about it. We’re looking for folks who have a variety of outside interests and who are as passionate about what they do for work and for fun. You don’t have to be an Olympic athlete or rocket scientist to work at Wahoo Fitness, but you should do what you love and love what you do.

Wahoo Team members are self-starting, self-motivated, initiative-taking, and make-it-happen kind of people. We’re a small company, so we need people who can figure things out on their own, know when to ask for help, and can drive things forward quickly and efficiently. An ownership mindset is a must - don’t expect for someone to do your job for you.  We think that excuses kinda suck - so don’t try to blame our dog, Winnie, when your homework isn’t done.

We’re nice people. And a lot of what we do is based on building great relationships. The relationships with our customers, with our App partners, with our manufacturers, and- most importantly- with each other are critically important to our business. We want to work with folks who have a friendly, positive attitude and a fantastic ability to play well with others. We want people who build friendships, not networks.

At Wahoo Fitness, our culture is an important part of who we are and what we do. If you think this description fits you, we would love to meet you. Please throw your name in the ring and we will do our best to get back to you soon!


Application Engineer

We are seeking an Application Engineer for our Gym product team.

The Application Engineer will assist our business development team in winning new business for Wahoo Fitness’ embedded wireless module by providing technical assistance to our customers and supporting pre-sales efforts. In addition, the Application Engineer will also provide support of our Gym Studio software for deployments at key accounts.

Responsibilities

    We are looking for an individual who is a self-starter and eager to take on new challenges, is able to work independently, is a natural presenter, and enjoys working with customers and solving their problems. In addition, our ideal candidate will have 3-5 years experience in embedded product design and has worked with wireless technologies such as Bluetooth and WiFi.

Requirements

  • BSEE or equivalent degree and work experience in the fields of computer science or electronics engineering
  • Experience in embedded software/firmware development
  • Knowledge of wireless and wired networking technologies such as ANT+, Bluetooth, Bluetooth low energy, Wi-Fi, and Ethernet
  • TCP/IP protocols: TCP/IP, UDP, HTTP and HTTPS
  • Hardware: understanding of microcontrollers, common hardware interfaces like UART, USB, SPI and embedded computing
  • Operating systems: iOS, Android, OSX, Linux, and Windows

iOS Software Engineer

The iOS Software Engineer will develop iOS apps as well as our API.

Responsibilities

  • Work in a small, dynamic team to develop and maintain our iOS software, including the
  • Wahoo Fitness workout app, Wahoo iOS API and Wahoo Utility App.
  • Implement support for new Wahoo sensors as they become available.
  • Liaise with other members of the team through virtual and physical meetings.
  • Liaise with customers via email/online forums to gather technical info and trace issues.
  • Share development/team organization work in an agile-scrum environment.

Requirements

  • Proven commercial software development experience
  • B.S. in Engineering/Computer Science preferred, but not essential
  • Excellent attention to detail with a focus on great UX
  • Experience with Bluetooth Smart (Low Energy) or ANT+ APIs highly regarded
  • Command of modern software design patterns will be highly regarded
  • Knowledge of scrum and/or agile highly regarded but not essential
  • Strong bias for action and demonstrated desire for ownership (a self-starter)
  • Excellent prioritization and time management skills
  • Entrepreneurial spirit and passion for sport fitness and/or technology

UI Designer

As a Wahoo UI Designer for mobile devices and websites, you will work with a team of developers, programmers, marketing and product owners to develop and design fun, efficient and progressive consumer products for the fitness industry.

Responsibilities

  • You will be responsible for producing concepts for mobile applications with multiple platforms. (IOS and Android devices, TVOS and responsive websites).
  • You will produce in-app assets, web assets, icons, and stock photo retouching
  • You will work to bring UX designs/wireframes to life on new products while re-imagining, refining and improving existing products as well.
  • Ability to work on blank canvas concepts and bring original, innovative ideas to life (surprise us!)
  • Will need to uphold Brand identity and cross-app consistency while respecting individual platforms
  • You will need to have an eye for details and keep an eye on the big picture

Requirements

  • College Degree in graphic design or similar field.
  • 0-2 years’ experience
  • Strong Photoshop and Illustrator experience/skills
  • Mobile design experience required. Experience in the workflow required for publishing an app is desirable (generating assets for Xcode, etc).
  • Define visual interfaces, great eye for detail and passion for visual design
  • Strong communication skills to work cross functionally with engineers, developers, sales, marketing and end users.
  • Portfolio demonstrating your experience in application, mobile and web design
  • Ability to work autonomously as well as in a team
  • Work with project management to create digital experiences respecting timelines and budgets
  • Passion for fitness
  • Self driven and motivated to achieve desired, creative results
  • Ability to thoughtfully communicate ideas, challenges and opportunities to all levels of the organization. (Plays well with others)

Business Development Manager – Gym Software

The Business Development Manager of Gym Software will own and drive the marketing of key products in the Fitness Clubs and Studios. This positioned is based in Wahoo’s Atlanta office.

Responsibilities

  • Prospect for potential clients and build a robust pipeline of opportunities
  • Meet potential clients by growing, maintaining, and leveraging your network
  • Identify decision makers and present Wahoo software solutions and services to identified prospects
  • Develop client proposals and present them to decision makers
  • Handle client objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
  • Use market knowledge and competitive intelligence to develop the Wahoo’s unique selling propositions and differentiators
  • Use CRM to manage selling process and customer pipeline details
  • Develop a sales plan and forecast, tracking performance against business plan targets
  • Maintain positive relationships with all Wahoo studio software clients

Requirements

  • Bachelors degree with 3-5 years sales/business development experience
  • Experience selling enterprise software systems
  • Knowledge of the Fitness Club market and group fitness environment
  • Understanding of wearables and mobile device connectivity
  • Demonstrated success in building client base and revenue
  • Intelligent, self motivated team player
  • Willingness to learn and react quickly to changing customer landscape
  • Display a strong work ethic and passion for success

  • The position requires up to 50% travel within the Americas
    Location: Atlanta, GA US
    Additional Skills
    Public Speaking, Research, Writing, Microsoft Office, MAC, iOS, and Android, Bluetooth, and WiFi technology


Business Development Manager – Strategic Gym Accounts,

As Business Development Manager – Strategic Gym Accounts, your primary responsibilities are:

  • Identify/Prospect target accounts and build a robust pipeline of opportunities for Wahoo’s Fitness studio hardware and software products for Gyms, Fitness Studios and Fitness Equipment Manufacturers
  • Identify opportunities for new/existing businesses that provide solutions across the client’s business enterprise
  • Lead the planning and execution of strategies to increase sales of GEM, retrofits and studio software to large fitness industry participants
  • Meet potential clients by growing, maintaining, and leveraging your network
  • Manage and lead strategic selling process including identifying and building relationships with key decision makers and other key constituents at the target clients
  • Work cross-functionally with Wahoo stakeholders and support resources to ensure that the appropriate resources are leveraged to drive the targeted business outcomes
  • Present Wahoo hardware & software solutions to identified prospects
  • Develop, present and negotiate client proposals/contracts
  • Handle client objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
  • Use market knowledge and competitive intelligence to develop the Wahoo’s unique selling propositions and differentiators
  • Use CRM to manage selling process and customer pipeline details
  • Develop a sales plan and forecast, tracking performance against business plan targets
  • Maintain positive relationships with all Wahoo studio software clients

Qualifications

  • 5-10 years of experience in hardware and/or software sales and business development
  • 3-5 years experience leading/selling to large, complex enterprise customers for a hardware/software solutions based company
  • Extensive experience developing business partnerships and negotiation of contracts to support these partnerships
  • Bachelors degree (Masters preferred)
  • Experience selling wearable technology, connected fitness products or other hardware/software solutions to fitness clubs
  • Understanding of wearables and mobile device connectivity
  • Demonstrated track record in building client base and revenue
  • Intelligent, self motivated team player
  • Willingness to learn and react quickly to changing customer landscape
  • Display a strong work ethic and passion for success
  • Additional Skills: Public Speaking, Research, Writing, Microsoft Office, MAC, iOS, and Android, ANT+ and Bluetooth technology

The position requires up to 50% travel within the Americas


Head of App / Strategic Partnerships

The Head of App/Strategic Partnerships will drive profitable growth for Wahoo with our app and strategic partners.

Responsibilities

  • Drive smart revenue growth with our app partners
    • Develop deep relationships with key sport-fitness apps (examples include: Under Amour, Strava, Runkeeper, Pear Sports, FitStar)
    • Evangelize Wahoo’s API for running, cycling, motion, and fitness equipment with our app partners
    • Understand the product roadmaps of the top sport fitness Apps to enable joint product development and market insights
  • Profitably grow Wahoo’s business with key industry partners
    • Develop deep relationships to identify new business opportunities (examples include: gyms, sports equipment and sports apparel companies)
    • Work closely with engineering and marketing to turn large, qualified opportunities into profitable product offerings

Requirements

  • Bachelors degree in business; MBA preferred
  • 5 – 8 years in B2B business development
  • Deep skills in building relationships and understanding potential partners
  • Expertise in deal structures, licensing, and negotiations
  • Technical knowledge of APIs, ANT+ and Bluetooth 4.0
  • Ability to lead cross functional teams to evaluate, develop and close deals
  • Entrepreneur spirit and passion for fitness technology

INSIDE SALES REPRESENTATIVE

We are seeking an Inside Sales Representative for our Wahoo Fitness cloud-based studio software. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives for Wahoo Fitness’ studio software system.

Responsibilities

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Research accounts, identify key players and generate interest
  • Perform effective online demos to prospects
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Maintain and expand your database of prospects within your assigned territory

Requirements

  • Proven Inside Sales Experience
  • Track record of over-achieving sales quotas
  • Strong phone presence and experience calling dozens of customers per day
  • Proficient with Microsoft Office and other corporate productivity software
  • Experience working with Salesforce.com or other similar CRM system
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize, and manage time effectively

  • We are looking for an individual who is a self-started and eager to take on new challenges, is able to work independently, is a natural presenter, and enjoys working with customers and closing sales. In addition our ideal candidate will have 3-5 years inside sales experience in cloud-based software systems.


PRODUCT MANAGER - GYM SOFTWARE

As Product Manager – Gym Software, you will help define and manage our software targeted at fitness club applications. This extends from increasing the profitability of existing products to developing new products concepts. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand fitness club opportunities and challenges, and use this knowledge to build out our software portfolio.

Responsibilities

  • Manage the entire product line life cycle from strategic planning to tactical activities
  • Specifying market requirements by conducting market research supported by visits to customers and non-customers
  • Work closely with engineering to define product release requirements
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
  • Work with product marketing to define go-to-market strategy, product positioning, key benefits, and target customers
  • Serve as the internal and external evangelist for our fitness club software offerings

Requirements

  • Bachelors degree in Engineering/Computer Science or related experience
  • 3-5 years software product management experience
  • Understanding of wearable technology and wireless connectivity
  • Intelligent, self motivated team player
  • Willingness to learn and react quickly
  • Display a strong work ethic and passion for success

  • The position requires up to 25% travel
    Location: Atlanta, GA US
    Additional Skills
    Public Speaking, Research, Writing, Microsoft Office, MAC, iOS, and Android, Bluetooth, and WiFi technology


Product Marketing Manager

Responsibilities

  • Seamlessly execute marketing and communications plans
  • Manage assigned product category "conception to market".
  • Execute the Strategic Long Term Product Roadmap to assigned timelines
  • Create polished marketing/sales materials to communicate our value proposition.  
  • Collateral could include sales presentations, product sheets, instruction guides, point of
  • sales materials/displays, and event materials
  • Develop all digital materials (web, advertising, video) with designer/agency
  • Develop/curate web content for product (blogs, expert articles, etc.)
  • Work with PR agency to ensure product coverage in key outlets
  • Track product performance, revenue, and key marketing/media metrics
  • Create core product benefits messaging and positioning.  Work cross functionally to assure
  • messaging stays true to the brand and product launch strategy
  • Drive category profitability and growth through product innovation and SKU rationalization
  • Analyze market and competition, including pricing, short and long term threats,
  • opportunities, trends and new entrants
  • Conduct market research (for concepts and messaging) using qualitative and
  • quantitative methods

Requirements

  • College degree
  • 2-4 years of Product Marketing experience
  • Strong Leadership skills and experience managing cross functional teams
  • Demonstrated strong analytical skills and strategic thinking
  • Experience developing offline marketing and sales collateral, point of sale materials
  • Experience in developing digital/web/mobile marketing assets
  • Experience working with graphic designers and/or advertising agencies
  • Proven ability to effectively manage multiple projects in a dynamic environment
  • Interpersonal savvy, collaborator, effective in communication internally and externally.
  • Tactical agility and attention to details, pragmatic
  • Self Motivated
  • Knowledgeable of the Cycling and/or Heart Rate and Motion categories
  • Entrepreneurial spirit and passion for fitness technology

Sr. Director Running and Heart Rate Product

The Senior Director Running Products (Heart Rate and Motion) will own and drive the marketing and road map for Wahoo’s running products (heart rate and motion). This positioned is based in Wahoo’s Atlanta office.

Responsibilities

  • Develop and own Wahoo’s running product road map through collaboration with hardware and software engineering, marketing and finance.
  • Create and execute go-to-market plans, including branding, marketing, distribution, retail, PR plan, and communications strategy.
  • Understand the Running (heart rate and motion) market by continually assessing the needs of the customer, market trends, competitive opportunities and threats.
  • Capture the voice of customer in product feature requirements.
  • Deliver product positioning, messaging and external communications that defines value propositions, differentiates products and influences key product decisions.
  • Identify optimization opportunities to drive continuous product improvement.
  • Perform analysis needed for business modeling, including financial (P&L) models, competitive analysis, pricing analysis, etc.
  • Define, document and drive key business metrics and reporting.

Requirements

  • BA/BS in marketing or related field.
  • 5+ years marketing experience (with undergrad degree only) or 3+ years of prior marketing experience (with masters degree).
  • Experience leading cross-functional teams in delivery of major new products or services.
  • Experience working with advertising/marketing agencies.
  • Ability to define market and product needs.
  • Experience producing and delivering sales training and other go-to-market collateral.
  • Superior analytical and quantitative skills, including ability to solve ambiguous problems.
  • Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely
  • Attention to detail and proven ability to manage multiple competing priorities
  • Passion for technology, willingness to dive deep into technical products and commitment to learning and expanding technical knowledge.
  • Owner mentality, entrepreneurial drive, and proven ability to influence others.
  • Collaborative working style.
  • Insatiable will to get stuff done.

Channel Marketing, Trade Show / Events, and Sponsorships Coordinator

This position will be work with marketing and sales to own the Wahoo Events, Sponsorships and Ambassadors for each of our product categories. This position will also assist in customer and channel marketing.

Responsibilities

  • Events:
    • Manage overall trade show calendar for the company
    • Coordinate all components of trade shows - design, planning, and execution, including timelines, logistics, booth design
    • Manage and maintain inventory of all trade show and event properties, including refurbishing and new purchases
    • Ensure that the Wahoo brand is properly represented and communicated at events (messaging, look and feel)
    • Handle and optimize booth duty schedules and manage group housing requirements when needed for larger events
    • Define giveaways and other event related items and work with Marketing for execution
  • Sponsorships/Ambassadors:
    • Reviewing sponsorship and brand ambassador applications
    • Developing sponsorship and brand ambassador agreements
    • Recommending changes to sponsorship/ambassador program
    • Activating sponsorship contracts – in digital/social media, events, and promotions
    • Maintain relationships with sponsored athletes and ambassadors to ensure they are fulfilling contractual requirements
  • Customer Marketing:
    • Manage marketing initiatives to channel which may include:
    • Develop monthly Wahoo Fitness newsletter with new product updates, featured dealer, sponsored athlete updates, product reviews, promotions and events
    • Set-up and distribute point-of-purchase materials and ensure adoption by the channel
    • Manage development and updates of marketing materials including product images, collateral, posters, banners, etc.
    • Support field sales teams with requests for materials, promotional items, event sponsorships
  • Channel Marketing Support:
    • Manage master marketing calendar that includes events, tradeshows,promotions, advertising, social media
    • Develop and update marketing assets for channel needs – product launches, promotions, customer requests

Requirements

  • College degree or relevant experience
  • Minimum 2-3 years trade show/event planning experience and project management
  • Minimum 2-3 years working with sponsorships/ambassador programs to develop and activate sponsorship/ambassador contracts
  • Excellent written and verbal communication skills
  • Detail oriented with strong organizational ability to handle multiple events simultaneously
  • Exceptional project management skills
  • Exceptional customer service skills
  • Flexibility with schedule, travel, and ability to meet unusual or weekend hours
  • Ability to work with a variety of people as a team player
  • Ability to take initiative
  • Entrepreneurial spirit and passion for fitness technology

General Manager, European Region

This position will be Wahoo’s eyes and ears on the ground for all Sales, Marketing and Business Development opportunities in the EMEA region, with an initial focus on the UK market.  The ideal candidate will be able to apply strategic thinking and proper execution to grow the Wahoo brand into a well-respected, premium fitness technology brand. This position is not a traditional, commissions-based sales role. Wahoo seeks a well-organized, strategic thinker with the dexterity to craft bold strategies on one day, and get in the executional weeds on the next. The EMEA Region Manager will report directly to Wahoo’s International Sales/Marketing Director located in Atlanta, GA, USA.

Responsibilities

  • Plan, manage and execute Wahoo’s EMEA sales, marketing and business development initiatives.
  • Fine-tune and expand Wahoo’s UK and pan-EU sales channel strategy, inclusive of direct sales via wahoofitness.com, sales to online and physical dealers, and 3rd party distributors
  • Cultivate existing Wahoo partnerships in key markets (UK and pan-Europe), and selectively identify new opportunities to grow Wahoo brand awareness and consumer affinity to our products and services.
  • Provide ideas and execution plans for local grassroots marketing initiatives
  • Manage select dealer accounts throughout the UK inclusive of new account activation, dealer training, channel marketing activities, merchandising strategy and execution, and ongoing relationship maintenance
  • In conjunction with Wahoo’s UK PR firm, activate the Wahoo brand in the cycling and heart rate space through brand ambassador engagement, event management, endemic and non-endemic media advertisements, and general brand evangelism.
  • Work closely with Wahoo’s existing network of EMEA distributors and dealers to grow sales and brand awareness in each territory.
  • Selectively identify, evaluate and onboard new distributors in untapped EMEA territories which present meaningful sales opportunities.

Requirements

  • Position is based in London
  • Four year college degree in a business related field of study; MBA preferred
  • 5-10 years work experience, with 3+ years experience as a business unit manager or corporate strategy position
  • Entrepreneurial mindset; Can do attitude with desire to roll up the sleeves when necessary to get the job done
  • Strong desire to work in a start-up culture
  • Strong interest in, or knowledge of, fitness technology products and software
  • Extreme mental dexterity with the ability to flex from big picture strategic thinking to “in the weeds” execution details
  • Consumer products experience strongly preferred

Customer Service Coordinator

The Customer Service Coordinator will work with the Customer Service Team to deliver world-class customer service to Wahoo Fitness customers.

Responsibilities

  • Manage (own) all incoming customer returns and warranties
  • Test all returns and determine appropriate action
  • Maintain database of product issues for ongoing analysis by engineering
  • Coordinate shipments of defective products to manufacturers for testing and/or credit
  • Manage (own) shipping replacement products to customers
  • Manage (own) in-house spare / refurbished parts inventory
  • Communicate the status of customer returns (received, tested, replaced, cancelled)
  • Interface with customers, either via email, chat or phone to quickly, efficiently and completely RESOLVE customer service issues
  • Resolves issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Use our customer service management system, Zendesk, to log and manage customer service interactions

Requirements

  • Customer service orientation; pleasant, patient, and friendly attitude
  • Strong ability to problem solve
  • Has “thick skin” and is able to handle complaints and unpleasant customers
  • Strong verbal and written communication skills; superb listening skills
  • Technologically savvy; experience using Zendesk (or comparable customer service management system), Google Drive, and Microsoft Office a plus
  • Strong bias for action and demonstrated desire for ownership
  • Ability to manage multiple projects at the same time and to prioritize tasks
  • Ability to work overtime and weekends
  • Foreign language a plus
  • Entrepreneurial spirit
  • Passion for sport/fitness and technology

CUSTOMER SUPPORT ENGINEER

We are seeking a Customer Support Engineer for our Wahoo Fitness cloud-based studio software.

Responsibilities

    As a member of the customer support team you will help customer’s of Wahoo’s studio software system understand how to deploy, operate, and maintain Wahoo’s cloud based studio software system for use in their group fitness facilities and ensure their ongoing satisfaction with Wahoo’s software system.

    In execution of their duties, the customer support engineer will provide support through, phone, email, and onsite visits requiring overnight travel up to 25% of the time within the US and Canada.

Requirements

  • Associates degree or equivalent degree in Information Technology and work experience in the Information Technology field.
  • Knowledge of wireless and wired networking technologies including ANT+, Bluetooth, Bluetooth low energy, Wi-Fi, and Ethernet
  • TCP/IP protocols: TCP/IP, UDP, HTTP and HTTPS
  • Operating systems: iOS, Android, OSX, Linux, and Windows
  • Experience with help desk systems such as Zendesk
  • Demonstrated ability to solve problems and ensure customer satisfaction
  • Strong written and verbal communication skills
  • Passion for sport/fitness and wearable technology
  • Entrepreneurial spirit

  • We are looking for an individual who is a self-started and eager to take on new challenges, is able to work independently, is a natural presenter, and enjoys working with customers and solving their problems. In addition, our ideal candidate will have 3-5 years experience in supporting cloud-based software as a service systems (SaaS).