The Wahoo Balance is a smart scale which utilises Bluetooth 4.0 to communicate wirelessly with your iOS device. The Balance enables you to track and monitor your weight, BMI, set goals, add multiple users and view graphs to monitor your progress over time. The Balance features internal memory and syncs with your iOS device to upload retained data at your convenience.
This product is designed for use on the iPhone 4s and newer, iPad 3rd gen and newer, iPad mini, iPad Air, and iPod 5th gen.
This setup guide is intended to assist with preparing your Wahoo Balance and pairing to the Wahoo Wellness app.
Insert the batteries into the scale:
Your Wahoo Balance is now set up and ready for action. To use your Wahoo Balance, stand on the scale (it will turn on automatically) and it will record your reading. If your device is nearby, use the Wahoo Wellness app to sync with the Wahoo Balance and update the profiles you paired it with. The Wahoo Wellness app will remember this pairing in the future.
NOTE: Managing Multiple Users: The Wahoo Balance identifies between different users according to the weight ranges entered when setting up a user profile. If more than one user has the same weight profile then the Wahoo Balance will not be able to identify between the users when assigning a recorded weight. As such, the Wahoo Wellness app will not allow for overlapping user weight profiles. Instead, when setting up a user define a mutually exclusive range. e.g. User A could set a weight range of 140-155lbs (63-70kg), and user B could select a range of 156-170lbs (71-77kg).
If unable to set up a user profile with a mutually exclusive range within their expected weight range:
Set the range of each user to fall outside of their expected weight range e.g. user A sets their range to 100-115lbs (45-52kg), while user B sets their range to 190-205lbs (86-93kg). Since neither user will naturally fall into these weight ranges, the Wahoo Wellness app will not automatically assign the weight to a specific user. Instead, the Wahoo Wellness app will request each weight to be manually assigned to the correct user.
Still having trouble? Contact support for more information. If you use the Settings>Help>Contact Wahoo Technical Support function from within the Wahoo Wellness app it will help us gather the necessary information to better help us answer your questions.